Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 13749
VM0013749Goldmember13749@example.test · +601110013749 · Preferred outlet: OPLUMO Outlet 14
New JoinerHigh Value
Consent Status
Opted In
Points Balance
3,787
Current loyalty balance
Lifetime Spend
RM 4,734
Across 37 visits
Total Visits
37
Since 2024-09-11
Average Order Value
RM 108
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
110d
2026-06-21
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,787 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-21 · OPLUMO Outlet 14
Outlet purchase
2026-06-09 · Member activity · RM 81.00
App session
2026-05-28 · OPLUMO Outlet 14
Points credited
2026-05-16 · Member activity · RM 91.80
Win-back campaign delivered
2026-05-04 · OPLUMO Outlet 14
Outlet purchase
2026-04-22 · Member activity · RM 102.60
Points credited
2026-04-10 · OPLUMO Outlet 14
Outlet purchase
2026-03-29 · Member activity · RM 113.40