Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 13740
VM0013740Membermember13740@example.test · +601110013740 · Preferred outlet: OPLUMO Outlet 5
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
926
Current loyalty balance
Lifetime Spend
RM 1,158
Across 37 visits
Total Visits
37
Since 2024-07-22
Average Order Value
RM 41
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
161d
2026-05-01
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
926 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-01 · OPLUMO Outlet 5
Outlet purchase
2026-04-19 · Member activity · RM 30.75
App session
2026-04-07 · OPLUMO Outlet 5
Points credited
2026-03-26 · Member activity · RM 34.85
Win-back campaign delivered
2026-03-14 · OPLUMO Outlet 5
Outlet purchase
2026-03-02 · Member activity · RM 38.95
Points credited
2026-02-18 · OPLUMO Outlet 5
Outlet purchase
2026-02-06 · Member activity · RM 43.05