Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 13725
VM0013725Goldmember13725@example.test · +601110013725 · Preferred outlet: OPLUMO Outlet 7
New JoinerHigh Value
Consent Status
Opted In
Points Balance
4,742
Current loyalty balance
Lifetime Spend
RM 5,929
Across 32 visits
Total Visits
32
Since 2025-02-27
Average Order Value
RM 150
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
31d
2026-09-08
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,742 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-08 · OPLUMO Outlet 7
Outlet purchase
2026-08-27 · Member activity · RM 112.50
App session
2026-08-15 · OPLUMO Outlet 7
Points credited
2026-08-03 · Member activity · RM 127.50
Win-back campaign delivered
2026-07-22 · OPLUMO Outlet 7
Outlet purchase
2026-07-10 · Member activity · RM 142.50
Points credited
2026-06-28 · OPLUMO Outlet 7
Outlet purchase
2026-06-16 · Member activity · RM 157.50