Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 13702
VM0013702Silvermember13702@example.test · +601110013702 · Preferred outlet: OPLUMO Outlet 1
App UserFamily
Consent Status
Opted In
Points Balance
1,023
Current loyalty balance
Lifetime Spend
RM 1,280
Across 8 visits
Total Visits
8
Since 2025-12-20
Average Order Value
RM 133
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
167d
2026-04-25
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,023 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-25 · OPLUMO Outlet 1
Outlet purchase
2026-04-13 · Member activity · RM 99.75
App session
2026-04-01 · OPLUMO Outlet 1
Points credited
2026-03-20 · Member activity · RM 113.05
Win-back campaign delivered
2026-03-08 · OPLUMO Outlet 1
Outlet purchase
2026-02-24 · Member activity · RM 126.35
Points credited
2026-02-12 · OPLUMO Outlet 1
Outlet purchase
2026-01-31 · Member activity · RM 139.65