Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Siti 13693
VM0013693Membermember13693@example.test · +601110013693 · Preferred outlet: OPLUMO Outlet 9
New JoinerHigh Value
Consent Status
Opted In
Points Balance
100
Current loyalty balance
Lifetime Spend
RM 125
Across 4 visits
Total Visits
4
Since 2026-03-02
Average Order Value
RM 26
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
167d
2026-04-25
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
100 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-25 · OPLUMO Outlet 9
Outlet purchase
2026-04-13 · Member activity · RM 19.50
App session
2026-04-01 · OPLUMO Outlet 9
Points credited
2026-03-20 · Member activity · RM 22.10
Win-back campaign delivered
2026-03-08 · OPLUMO Outlet 9
Outlet purchase
2026-02-24 · Member activity · RM 24.70
Points credited
2026-02-12 · OPLUMO Outlet 9
Outlet purchase
2026-01-31 · Member activity · RM 27.30