Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 13680
VM0013680Membermember13680@example.test · +601110013680 · Preferred outlet: OPLUMO Outlet 13
High ValueWeekend
Consent Status
Opted In
Points Balance
623
Current loyalty balance
Lifetime Spend
RM 779
Across 10 visits
Total Visits
10
Since 2025-12-26
Average Order Value
RM 94
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
125d
2026-06-06
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
623 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-06 · OPLUMO Outlet 13
Outlet purchase
2026-05-25 · Member activity · RM 70.50
App session
2026-05-13 · OPLUMO Outlet 13
Points credited
2026-05-01 · Member activity · RM 79.90
Win-back campaign delivered
2026-04-19 · OPLUMO Outlet 13
Outlet purchase
2026-04-07 · Member activity · RM 89.30
Points credited
2026-03-26 · OPLUMO Outlet 13
Outlet purchase
2026-03-14 · Member activity · RM 98.70