Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K1
Kavitha 13673
VM0013673Membermember13673@example.test · +601110013673 · Preferred outlet: OPLUMO Outlet 6
FamilyDelivery
Consent Status
Opted In
Points Balance
544
Current loyalty balance
Lifetime Spend
RM 680
Across 13 visits
Total Visits
13
Since 2026-02-11
Average Order Value
RM 66
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
24d
2026-09-15
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
544 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-15 · OPLUMO Outlet 6
Outlet purchase
2026-09-03 · Member activity · RM 49.50
App session
2026-08-22 · OPLUMO Outlet 6
Points credited
2026-08-10 · Member activity · RM 56.10
Win-back campaign delivered
2026-07-29 · OPLUMO Outlet 6
Outlet purchase
2026-07-17 · Member activity · RM 62.70
Points credited
2026-07-05 · OPLUMO Outlet 6
Outlet purchase
2026-06-23 · Member activity · RM 69.30