Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 13671
VM0013671Membermember13671@example.test · +601110013671 · Preferred outlet: OPLUMO Outlet 4
Birthday SoonLunch
Consent Status
Opted In
Points Balance
568
Current loyalty balance
Lifetime Spend
RM 711
Across 11 visits
Total Visits
11
Since 2026-04-12
Average Order Value
RM 82
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
0d
2026-10-09
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
568 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-09 · OPLUMO Outlet 4
Outlet purchase
2026-09-27 · Member activity · RM 61.50
App session
2026-09-15 · OPLUMO Outlet 4
Points credited
2026-09-03 · Member activity · RM 69.70
Win-back campaign delivered
2026-08-22 · OPLUMO Outlet 4
Outlet purchase
2026-08-10 · Member activity · RM 77.90
Points credited
2026-07-29 · OPLUMO Outlet 4
Outlet purchase
2026-07-17 · Member activity · RM 86.10