Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Siti 13669
VM0013669Membermember13669@example.test · +601110013669 · Preferred outlet: OPLUMO Outlet 2
New JoinerHigh Value
Consent Status
Opted In
Points Balance
405
Current loyalty balance
Lifetime Spend
RM 507
Across 9 visits
Total Visits
9
Since 2026-04-20
Average Order Value
RM 58
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
28d
2026-09-11
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
405 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-11 · OPLUMO Outlet 2
Outlet purchase
2026-08-30 · Member activity · RM 43.50
App session
2026-08-18 · OPLUMO Outlet 2
Points credited
2026-08-06 · Member activity · RM 49.30
Win-back campaign delivered
2026-07-25 · OPLUMO Outlet 2
Outlet purchase
2026-07-13 · Member activity · RM 55.10
Points credited
2026-07-01 · OPLUMO Outlet 2
Outlet purchase
2026-06-19 · Member activity · RM 60.90