Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 01366
VM0001366Silvermember1366@example.test · +601110001366 · Preferred outlet: OPLUMO Outlet 7
App UserFamily
Consent Status
Opted In
Points Balance
1,491
Current loyalty balance
Lifetime Spend
RM 1,864
Across 10 visits
Total Visits
10
Since 2026-04-14
Average Order Value
RM 164
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
16d
2026-09-23
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,491 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-23 · OPLUMO Outlet 7
Outlet purchase
2026-09-11 · Member activity · RM 123.00
App session
2026-08-30 · OPLUMO Outlet 7
Points credited
2026-08-18 · Member activity · RM 139.40
Win-back campaign delivered
2026-08-06 · OPLUMO Outlet 7
Outlet purchase
2026-07-25 · Member activity · RM 155.80
Points credited
2026-07-13 · OPLUMO Outlet 7
Outlet purchase
2026-07-01 · Member activity · RM 172.20