Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Siti 13657
VM0013657Membermember13657@example.test · +601110013657 · Preferred outlet: OPLUMO Outlet 7
FamilyDelivery
Consent Status
Opted Out
Points Balance
935
Current loyalty balance
Lifetime Spend
RM 1,170
Across 9 visits
Total Visits
9
Since 2026-05-18
Average Order Value
RM 151
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
0d
2026-10-09
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
935 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-09 · OPLUMO Outlet 7
Outlet purchase
2026-09-27 · Member activity · RM 113.25
App session
2026-09-15 · OPLUMO Outlet 7
Points credited
2026-09-03 · Member activity · RM 128.35
Win-back campaign delivered
2026-08-22 · OPLUMO Outlet 7
Outlet purchase
2026-08-10 · Member activity · RM 143.45
Points credited
2026-07-29 · OPLUMO Outlet 7
Outlet purchase
2026-07-17 · Member activity · RM 158.55