Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H1
Hakim 13652
VM0013652Membermember13652@example.test · +601110013652 · Preferred outlet: OPLUMO Outlet 2
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
233
Current loyalty balance
Lifetime Spend
RM 292
Across 5 visits
Total Visits
5
Since 2026-07-02
Average Order Value
RM 50
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
27d
2026-09-12
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
233 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-12 · OPLUMO Outlet 2
Outlet purchase
2026-08-31 · Member activity · RM 37.50
App session
2026-08-19 · OPLUMO Outlet 2
Points credited
2026-08-07 · Member activity · RM 42.50
Win-back campaign delivered
2026-07-26 · OPLUMO Outlet 2
Outlet purchase
2026-07-14 · Member activity · RM 47.50
Points credited
2026-07-02 · OPLUMO Outlet 2
Outlet purchase
2026-06-20 · Member activity · RM 52.50