Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 13644
VM0013644Membermember13644@example.test · +601110013644 · Preferred outlet: OPLUMO Outlet 11
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
155
Current loyalty balance
Lifetime Spend
RM 195
Across 5 visits
Total Visits
5
Since 2026-07-26
Average Order Value
RM 51
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
3d
2026-10-06
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
155 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-06 · OPLUMO Outlet 11
Outlet purchase
2026-09-24 · Member activity · RM 38.25
App session
2026-09-12 · OPLUMO Outlet 11
Points credited
2026-08-31 · Member activity · RM 43.35
Win-back campaign delivered
2026-08-19 · OPLUMO Outlet 11
Outlet purchase
2026-08-07 · Member activity · RM 48.45
Points credited
2026-07-26 · OPLUMO Outlet 11
Outlet purchase
2026-07-14 · Member activity · RM 53.55