Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Siti 13633
VM0013633Membermember13633@example.test · +601110013633 · Preferred outlet: OPLUMO Outlet 17
FamilyDelivery
Consent Status
Opted Out
Points Balance
675
Current loyalty balance
Lifetime Spend
RM 845
Across 26 visits
Total Visits
26
Since 2025-07-12
Average Order Value
RM 39
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
4d
2026-10-05
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
675 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-05 · OPLUMO Outlet 17
Outlet purchase
2026-09-23 · Member activity · RM 29.25
App session
2026-09-11 · OPLUMO Outlet 17
Points credited
2026-08-30 · Member activity · RM 33.15
Win-back campaign delivered
2026-08-18 · OPLUMO Outlet 17
Outlet purchase
2026-08-06 · Member activity · RM 37.05
Points credited
2026-07-25 · OPLUMO Outlet 17
Outlet purchase
2026-07-13 · Member activity · RM 40.95