Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Arun 13624
VM0013624Silvermember13624@example.test · +601110013624 · Preferred outlet: OPLUMO Outlet 8
High ValueWeekend
Consent Status
Opted In
Points Balance
1,435
Current loyalty balance
Lifetime Spend
RM 1,794
Across 36 visits
Total Visits
36
Since 2024-12-13
Average Order Value
RM 57
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
35d
2026-09-04
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,435 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-04 · OPLUMO Outlet 8
Outlet purchase
2026-08-23 · Member activity · RM 42.75
App session
2026-08-11 · OPLUMO Outlet 8
Points credited
2026-07-30 · Member activity · RM 48.45
Win-back campaign delivered
2026-07-18 · OPLUMO Outlet 8
Outlet purchase
2026-07-06 · Member activity · RM 54.15
Points credited
2026-06-24 · OPLUMO Outlet 8
Outlet purchase
2026-06-12 · Member activity · RM 59.85