Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 13620
VM0013620Goldmember13620@example.test · +601110013620 · Preferred outlet: OPLUMO Outlet 4
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
2,798
Current loyalty balance
Lifetime Spend
RM 3,498
Across 33 visits
Total Visits
33
Since 2024-09-20
Average Order Value
RM 90
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
173d
2026-04-19
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,798 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-19 · OPLUMO Outlet 4
Outlet purchase
2026-04-07 · Member activity · RM 67.50
App session
2026-03-26 · OPLUMO Outlet 4
Points credited
2026-03-14 · Member activity · RM 76.50
Win-back campaign delivered
2026-03-02 · OPLUMO Outlet 4
Outlet purchase
2026-02-18 · Member activity · RM 85.50
Points credited
2026-02-06 · OPLUMO Outlet 4
Outlet purchase
2026-01-25 · Member activity · RM 94.50