Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Sarah 13579
VM0013579Membermember13579@example.test · +601110013579 · Preferred outlet: OPLUMO Outlet 14
WeekendApp User
Consent Status
Opted Out
Points Balance
846
Current loyalty balance
Lifetime Spend
RM 1,058
Across 7 visits
Total Visits
7
Since 2026-03-12
Average Order Value
RM 144
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
103d
2026-06-28
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
846 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-28 · OPLUMO Outlet 14
Outlet purchase
2026-06-16 · Member activity · RM 108.00
App session
2026-06-04 · OPLUMO Outlet 14
Points credited
2026-05-23 · Member activity · RM 122.40
Win-back campaign delivered
2026-05-11 · OPLUMO Outlet 14
Outlet purchase
2026-04-29 · Member activity · RM 136.80
Points credited
2026-04-17 · OPLUMO Outlet 14
Outlet purchase
2026-04-05 · Member activity · RM 151.20