Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 13569
VM0013569Silvermember13569@example.test · +601110013569 · Preferred outlet: OPLUMO Outlet 4
FamilyDelivery
Consent Status
Opted In
Points Balance
1,745
Current loyalty balance
Lifetime Spend
RM 2,182
Across 39 visits
Total Visits
39
Since 2024-08-05
Average Order Value
RM 61
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
111d
2026-06-20
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,745 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-20 · OPLUMO Outlet 4
Outlet purchase
2026-06-08 · Member activity · RM 45.75
App session
2026-05-27 · OPLUMO Outlet 4
Points credited
2026-05-15 · Member activity · RM 51.85
Win-back campaign delivered
2026-05-03 · OPLUMO Outlet 4
Outlet purchase
2026-04-21 · Member activity · RM 57.95
Points credited
2026-04-09 · OPLUMO Outlet 4
Outlet purchase
2026-03-28 · Member activity · RM 64.05