Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K1
Kavitha 13565
VM0013565Goldmember13565@example.test · +601110013565 · Preferred outlet: OPLUMO Outlet 17
New JoinerHigh Value
Consent Status
Opted In
Points Balance
3,758
Current loyalty balance
Lifetime Spend
RM 4,699
Across 28 visits
Total Visits
28
Since 2025-05-09
Average Order Value
RM 148
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
32d
2026-09-07
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,758 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-07 · OPLUMO Outlet 17
Outlet purchase
2026-08-26 · Member activity · RM 111.00
App session
2026-08-14 · OPLUMO Outlet 17
Points credited
2026-08-02 · Member activity · RM 125.80
Win-back campaign delivered
2026-07-21 · OPLUMO Outlet 17
Outlet purchase
2026-07-09 · Member activity · RM 140.60
Points credited
2026-06-27 · OPLUMO Outlet 17
Outlet purchase
2026-06-15 · Member activity · RM 155.40