Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Arun 13564
VM0013564Membermember13564@example.test · +601110013564 · Preferred outlet: OPLUMO Outlet 16
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
492
Current loyalty balance
Lifetime Spend
RM 615
Across 14 visits
Total Visits
14
Since 2026-01-22
Average Order Value
RM 57
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
26d
2026-09-13
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
492 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-13 · OPLUMO Outlet 16
Outlet purchase
2026-09-01 · Member activity · RM 42.75
App session
2026-08-20 · OPLUMO Outlet 16
Points credited
2026-08-08 · Member activity · RM 48.45
Win-back campaign delivered
2026-07-27 · OPLUMO Outlet 16
Outlet purchase
2026-07-15 · Member activity · RM 54.15
Points credited
2026-07-03 · OPLUMO Outlet 16
Outlet purchase
2026-06-21 · Member activity · RM 59.85