Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Siti 13561
VM0013561Silvermember13561@example.test · +601110013561 · Preferred outlet: OPLUMO Outlet 13
FamilyDelivery
Consent Status
Opted In
Points Balance
1,753
Current loyalty balance
Lifetime Spend
RM 2,192
Across 28 visits
Total Visits
28
Since 2025-04-27
Average Order Value
RM 64
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
44d
2026-08-26
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,753 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-26 · OPLUMO Outlet 13
Outlet purchase
2026-08-14 · Member activity · RM 48.00
App session
2026-08-02 · OPLUMO Outlet 13
Points credited
2026-07-21 · Member activity · RM 54.40
Win-back campaign delivered
2026-07-09 · OPLUMO Outlet 13
Outlet purchase
2026-06-27 · Member activity · RM 60.80
Points credited
2026-06-15 · OPLUMO Outlet 13
Outlet purchase
2026-06-03 · Member activity · RM 67.20