Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K1
Kavitha 13541
VM0013541Goldmember13541@example.test · +601110013541 · Preferred outlet: OPLUMO Outlet 10
New JoinerHigh Value
Consent Status
Opted In
Points Balance
3,815
Current loyalty balance
Lifetime Spend
RM 4,769
Across 44 visits
Total Visits
44
Since 2024-08-07
Average Order Value
RM 141
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
19d
2026-09-20
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,815 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-20 · OPLUMO Outlet 10
Outlet purchase
2026-09-08 · Member activity · RM 105.75
App session
2026-08-27 · OPLUMO Outlet 10
Points credited
2026-08-15 · Member activity · RM 119.85
Win-back campaign delivered
2026-08-03 · OPLUMO Outlet 10
Outlet purchase
2026-07-22 · Member activity · RM 133.95
Points credited
2026-07-10 · OPLUMO Outlet 10
Outlet purchase
2026-06-28 · Member activity · RM 148.05