Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Arun 13540
VM0013540Goldmember13540@example.test · +601110013540 · Preferred outlet: OPLUMO Outlet 9
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
2,566
Current loyalty balance
Lifetime Spend
RM 3,208
Across 38 visits
Total Visits
38
Since 2024-11-04
Average Order Value
RM 89
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
38d
2026-09-01
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,566 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-01 · OPLUMO Outlet 9
Outlet purchase
2026-08-20 · Member activity · RM 66.75
App session
2026-08-08 · OPLUMO Outlet 9
Points credited
2026-07-27 · Member activity · RM 75.65
Win-back campaign delivered
2026-07-15 · OPLUMO Outlet 9
Outlet purchase
2026-07-03 · Member activity · RM 84.55
Points credited
2026-06-21 · OPLUMO Outlet 9
Outlet purchase
2026-06-09 · Member activity · RM 93.45