Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Siti 13537
VM0013537Silvermember13537@example.test · +601110013537 · Preferred outlet: OPLUMO Outlet 6
FamilyDelivery
Consent Status
Opted In
Points Balance
1,248
Current loyalty balance
Lifetime Spend
RM 1,561
Across 37 visits
Total Visits
37
Since 2024-08-14
Average Order Value
RM 55
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
138d
2026-05-24
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,248 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-24 · OPLUMO Outlet 6
Outlet purchase
2026-05-12 · Member activity · RM 41.25
App session
2026-04-30 · OPLUMO Outlet 6
Points credited
2026-04-18 · Member activity · RM 46.75
Win-back campaign delivered
2026-04-06 · OPLUMO Outlet 6
Outlet purchase
2026-03-25 · Member activity · RM 52.25
Points credited
2026-03-13 · OPLUMO Outlet 6
Outlet purchase
2026-03-01 · Member activity · RM 57.75