Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 13522
VM0013522Silvermember13522@example.test · +601110013522 · Preferred outlet: OPLUMO Outlet 8
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,241
Current loyalty balance
Lifetime Spend
RM 1,552
Across 37 visits
Total Visits
37
Since 2024-07-07
Average Order Value
RM 35
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
176d
2026-04-16
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,241 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-16 · OPLUMO Outlet 8
Outlet purchase
2026-04-04 · Member activity · RM 26.25
App session
2026-03-23 · OPLUMO Outlet 8
Points credited
2026-03-11 · Member activity · RM 29.75
Win-back campaign delivered
2026-02-27 · OPLUMO Outlet 8
Outlet purchase
2026-02-15 · Member activity · RM 33.25
Points credited
2026-02-03 · OPLUMO Outlet 8
Outlet purchase
2026-01-22 · Member activity · RM 36.75