Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 13509
VM0013509Membermember13509@example.test · +601110013509 · Preferred outlet: OPLUMO Outlet 12
New JoinerHigh Value
Consent Status
Opted In
Points Balance
839
Current loyalty balance
Lifetime Spend
RM 1,050
Across 26 visits
Total Visits
26
Since 2025-07-06
Average Order Value
RM 37
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
10d
2026-09-29
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
839 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-29 · OPLUMO Outlet 12
Outlet purchase
2026-09-17 · Member activity · RM 27.75
App session
2026-09-05 · OPLUMO Outlet 12
Points credited
2026-08-24 · Member activity · RM 31.45
Win-back campaign delivered
2026-08-12 · OPLUMO Outlet 12
Outlet purchase
2026-07-31 · Member activity · RM 35.15
Points credited
2026-07-19 · OPLUMO Outlet 12
Outlet purchase
2026-07-07 · Member activity · RM 38.85