Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Sarah 13507
VM0013507Membermember13507@example.test · +601110013507 · Preferred outlet: OPLUMO Outlet 10
WeekendApp User
Consent Status
Opted In
Points Balance
741
Current loyalty balance
Lifetime Spend
RM 926
Across 22 visits
Total Visits
22
Since 2025-04-30
Average Order Value
RM 35
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
149d
2026-05-13
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
741 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-13 · OPLUMO Outlet 10
Outlet purchase
2026-05-01 · Member activity · RM 26.25
App session
2026-04-19 · OPLUMO Outlet 10
Points credited
2026-04-07 · Member activity · RM 29.75
Win-back campaign delivered
2026-03-26 · OPLUMO Outlet 10
Outlet purchase
2026-03-14 · Member activity · RM 33.25
Points credited
2026-03-02 · OPLUMO Outlet 10
Outlet purchase
2026-02-18 · Member activity · RM 36.75