Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 13506
VM0013506Goldmember13506@example.test · +601110013506 · Preferred outlet: OPLUMO Outlet 9
LunchNew Joiner
Consent Status
Opted In
Points Balance
3,104
Current loyalty balance
Lifetime Spend
RM 3,881
Across 43 visits
Total Visits
43
Since 2024-04-23
Average Order Value
RM 81
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
143d
2026-05-19
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,104 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-19 · OPLUMO Outlet 9
Outlet purchase
2026-05-07 · Member activity · RM 60.75
App session
2026-04-25 · OPLUMO Outlet 9
Points credited
2026-04-13 · Member activity · RM 68.85
Win-back campaign delivered
2026-04-01 · OPLUMO Outlet 9
Outlet purchase
2026-03-20 · Member activity · RM 76.95
Points credited
2026-03-08 · OPLUMO Outlet 9
Outlet purchase
2026-02-24 · Member activity · RM 85.05