Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Siti 13501
VM0013501Goldmember13501@example.test · +601110013501 · Preferred outlet: OPLUMO Outlet 4
New JoinerHigh Value
Consent Status
Opted In
Points Balance
3,996
Current loyalty balance
Lifetime Spend
RM 4,995
Across 41 visits
Total Visits
41
Since 2024-06-15
Average Order Value
RM 119
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
126d
2026-06-05
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,996 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-05 · OPLUMO Outlet 4
Outlet purchase
2026-05-24 · Member activity · RM 89.25
App session
2026-05-12 · OPLUMO Outlet 4
Points credited
2026-04-30 · Member activity · RM 101.15
Win-back campaign delivered
2026-04-18 · OPLUMO Outlet 4
Outlet purchase
2026-04-06 · Member activity · RM 113.05
Points credited
2026-03-25 · OPLUMO Outlet 4
Outlet purchase
2026-03-13 · Member activity · RM 124.95