Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 13497
VM0013497Membermember13497@example.test · +601110013497 · Preferred outlet: OPLUMO Outlet 17
FamilyDelivery
Consent Status
Opted In
Points Balance
549
Current loyalty balance
Lifetime Spend
RM 687
Across 18 visits
Total Visits
18
Since 2025-11-28
Average Order Value
RM 47
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
9d
2026-09-30
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
549 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-30 · OPLUMO Outlet 17
Outlet purchase
2026-09-18 · Member activity · RM 35.25
App session
2026-09-06 · OPLUMO Outlet 17
Points credited
2026-08-25 · Member activity · RM 39.95
Win-back campaign delivered
2026-08-13 · OPLUMO Outlet 17
Outlet purchase
2026-08-01 · Member activity · RM 44.65
Points credited
2026-07-20 · OPLUMO Outlet 17
Outlet purchase
2026-07-08 · Member activity · RM 49.35