Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 01349
VM0001349Membermember1349@example.test · +601110001349 · Preferred outlet: OPLUMO Outlet 7
New JoinerHigh Value
Consent Status
Opted In
Points Balance
256
Current loyalty balance
Lifetime Spend
RM 320
Across 4 visits
Total Visits
4
Since 2026-06-18
Average Order Value
RM 84
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
59d
2026-08-11
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
256 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-11 · OPLUMO Outlet 7
Outlet purchase
2026-07-30 · Member activity · RM 63.00
App session
2026-07-18 · OPLUMO Outlet 7
Points credited
2026-07-06 · Member activity · RM 71.40
Win-back campaign delivered
2026-06-24 · OPLUMO Outlet 7
Outlet purchase
2026-06-12 · Member activity · RM 79.80
Points credited
2026-05-31 · OPLUMO Outlet 7
Outlet purchase
2026-05-19 · Member activity · RM 88.20