Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 13485
VM0013485Silvermember13485@example.test · +601110013485 · Preferred outlet: OPLUMO Outlet 5
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,632
Current loyalty balance
Lifetime Spend
RM 2,041
Across 24 visits
Total Visits
24
Since 2025-08-09
Average Order Value
RM 86
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
12d
2026-09-27
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,632 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-27 · OPLUMO Outlet 5
Outlet purchase
2026-09-15 · Member activity · RM 64.50
App session
2026-09-03 · OPLUMO Outlet 5
Points credited
2026-08-22 · Member activity · RM 73.10
Win-back campaign delivered
2026-08-10 · OPLUMO Outlet 5
Outlet purchase
2026-07-29 · Member activity · RM 81.70
Points credited
2026-07-17 · OPLUMO Outlet 5
Outlet purchase
2026-07-05 · Member activity · RM 90.30