Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K1
Kavitha 13469
VM0013469Membermember13469@example.test · +601110013469 · Preferred outlet: OPLUMO Outlet 6
New JoinerHigh Value
Consent Status
Opted In
Points Balance
141
Current loyalty balance
Lifetime Spend
RM 177
Across 1 visits
Total Visits
1
Since 2026-08-20
Average Order Value
RM 175
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
32d
2026-09-07
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
141 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-07 · OPLUMO Outlet 6
Outlet purchase
2026-08-26 · Member activity · RM 131.25
App session
2026-08-14 · OPLUMO Outlet 6
Points credited
2026-08-02 · Member activity · RM 148.75
Win-back campaign delivered
2026-07-21 · OPLUMO Outlet 6
Outlet purchase
2026-07-09 · Member activity · RM 166.25
Points credited
2026-06-27 · OPLUMO Outlet 6
Outlet purchase
2026-06-15 · Member activity · RM 183.75