Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 13466
VM0013466Membermember13466@example.test · +601110013466 · Preferred outlet: OPLUMO Outlet 3
LunchNew Joiner
Consent Status
Opted In
Points Balance
360
Current loyalty balance
Lifetime Spend
RM 451
Across 11 visits
Total Visits
11
Since 2026-04-03
Average Order Value
RM 34
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
9d
2026-09-30
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
360 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-30 · OPLUMO Outlet 3
Outlet purchase
2026-09-18 · Member activity · RM 25.50
App session
2026-09-06 · OPLUMO Outlet 3
Points credited
2026-08-25 · Member activity · RM 28.90
Win-back campaign delivered
2026-08-13 · OPLUMO Outlet 3
Outlet purchase
2026-08-01 · Member activity · RM 32.30
Points credited
2026-07-20 · OPLUMO Outlet 3
Outlet purchase
2026-07-08 · Member activity · RM 35.70