Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 13462
VM0013462Silvermember13462@example.test · +601110013462 · Preferred outlet: OPLUMO Outlet 16
App UserFamily
Consent Status
Opted In
Points Balance
2,108
Current loyalty balance
Lifetime Spend
RM 2,636
Across 30 visits
Total Visits
30
Since 2025-04-21
Average Order Value
RM 97
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
14d
2026-09-25
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,108 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-25 · OPLUMO Outlet 16
Outlet purchase
2026-09-13 · Member activity · RM 72.75
App session
2026-09-01 · OPLUMO Outlet 16
Points credited
2026-08-20 · Member activity · RM 82.45
Win-back campaign delivered
2026-08-08 · OPLUMO Outlet 16
Outlet purchase
2026-07-27 · Member activity · RM 92.15
Points credited
2026-07-15 · OPLUMO Outlet 16
Outlet purchase
2026-07-03 · Member activity · RM 101.85