Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H1
Hakim 13448
VM0013448Membermember13448@example.test · +601110013448 · Preferred outlet: OPLUMO Outlet 2
High ValueWeekend
Consent Status
Opted In
Points Balance
261
Current loyalty balance
Lifetime Spend
RM 327
Across 2 visits
Total Visits
2
Since 2026-06-19
Average Order Value
RM 177
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
94d
2026-07-07
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
261 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-07 · OPLUMO Outlet 2
Outlet purchase
2026-06-25 · Member activity · RM 132.75
App session
2026-06-13 · OPLUMO Outlet 2
Points credited
2026-06-01 · Member activity · RM 150.45
Win-back campaign delivered
2026-05-20 · OPLUMO Outlet 2
Outlet purchase
2026-05-08 · Member activity · RM 168.15
Points credited
2026-04-26 · OPLUMO Outlet 2
Outlet purchase
2026-04-14 · Member activity · RM 185.85