Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Arun 13444
VM0013444Goldmember13444@example.test · +601110013444 · Preferred outlet: OPLUMO Outlet 15
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
4,333
Current loyalty balance
Lifetime Spend
RM 5,417
Across 35 visits
Total Visits
35
Since 2025-01-25
Average Order Value
RM 179
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
10d
2026-09-29
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,333 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-29 · OPLUMO Outlet 15
Outlet purchase
2026-09-17 · Member activity · RM 134.25
App session
2026-09-05 · OPLUMO Outlet 15
Points credited
2026-08-24 · Member activity · RM 152.15
Win-back campaign delivered
2026-08-12 · OPLUMO Outlet 15
Outlet purchase
2026-07-31 · Member activity · RM 170.05
Points credited
2026-07-19 · OPLUMO Outlet 15
Outlet purchase
2026-07-07 · Member activity · RM 187.95