Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Siti 13429
VM0013429Silvermember13429@example.test · +601110013429 · Preferred outlet: OPLUMO Outlet 17
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,067
Current loyalty balance
Lifetime Spend
RM 1,334
Across 37 visits
Total Visits
37
Since 2024-09-04
Average Order Value
RM 37
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
117d
2026-06-14
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,067 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-14 · OPLUMO Outlet 17
Outlet purchase
2026-06-02 · Member activity · RM 27.75
App session
2026-05-21 · OPLUMO Outlet 17
Points credited
2026-05-09 · Member activity · RM 31.45
Win-back campaign delivered
2026-04-27 · OPLUMO Outlet 17
Outlet purchase
2026-04-15 · Member activity · RM 35.15
Points credited
2026-04-03 · OPLUMO Outlet 17
Outlet purchase
2026-03-22 · Member activity · RM 38.85