Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 13428
VM0013428Silvermember13428@example.test · +601110013428 · Preferred outlet: OPLUMO Outlet 16
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
2,177
Current loyalty balance
Lifetime Spend
RM 2,721
Across 35 visits
Total Visits
35
Since 2024-08-16
Average Order Value
RM 82
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
172d
2026-04-20
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,177 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-20 · OPLUMO Outlet 16
Outlet purchase
2026-04-08 · Member activity · RM 61.50
App session
2026-03-27 · OPLUMO Outlet 16
Points credited
2026-03-15 · Member activity · RM 69.70
Win-back campaign delivered
2026-03-03 · OPLUMO Outlet 16
Outlet purchase
2026-02-19 · Member activity · RM 77.90
Points credited
2026-02-07 · OPLUMO Outlet 16
Outlet purchase
2026-01-26 · Member activity · RM 86.10