Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 13425
VM0013425Silvermember13425@example.test · +601110013425 · Preferred outlet: OPLUMO Outlet 13
FamilyDelivery
Consent Status
Opted In
Points Balance
1,057
Current loyalty balance
Lifetime Spend
RM 1,322
Across 42 visits
Total Visits
42
Since 2024-09-25
Average Order Value
RM 27
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
6d
2026-10-03
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,057 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-03 · OPLUMO Outlet 13
Outlet purchase
2026-09-21 · Member activity · RM 20.25
App session
2026-09-09 · OPLUMO Outlet 13
Points credited
2026-08-28 · Member activity · RM 22.95
Win-back campaign delivered
2026-08-16 · OPLUMO Outlet 13
Outlet purchase
2026-08-04 · Member activity · RM 25.65
Points credited
2026-07-23 · OPLUMO Outlet 13
Outlet purchase
2026-07-11 · Member activity · RM 28.35