Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 13422
VM0013422Membermember13422@example.test · +601110013422 · Preferred outlet: OPLUMO Outlet 10
App UserFamily
Consent Status
Opted Out
Points Balance
814
Current loyalty balance
Lifetime Spend
RM 1,019
Across 9 visits
Total Visits
9
Since 2025-11-20
Average Order Value
RM 100
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
179d
2026-04-13
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
814 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-13 · OPLUMO Outlet 10
Outlet purchase
2026-04-01 · Member activity · RM 75.00
App session
2026-03-20 · OPLUMO Outlet 10
Points credited
2026-03-08 · Member activity · RM 85.00
Win-back campaign delivered
2026-02-24 · OPLUMO Outlet 10
Outlet purchase
2026-02-12 · Member activity · RM 95.00
Points credited
2026-01-31 · OPLUMO Outlet 10
Outlet purchase
2026-01-19 · Member activity · RM 105.00