Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 13416
VM0013416Silvermember13416@example.test · +601110013416 · Preferred outlet: OPLUMO Outlet 4
High ValueWeekend
Consent Status
Opted In
Points Balance
2,155
Current loyalty balance
Lifetime Spend
RM 2,694
Across 19 visits
Total Visits
19
Since 2025-11-01
Average Order Value
RM 137
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
18d
2026-09-21
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,155 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-21 · OPLUMO Outlet 4
Outlet purchase
2026-09-09 · Member activity · RM 102.75
App session
2026-08-28 · OPLUMO Outlet 4
Points credited
2026-08-16 · Member activity · RM 116.45
Win-back campaign delivered
2026-08-04 · OPLUMO Outlet 4
Outlet purchase
2026-07-23 · Member activity · RM 130.15
Points credited
2026-07-11 · OPLUMO Outlet 4
Outlet purchase
2026-06-29 · Member activity · RM 143.85