Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 13410
VM0013410Silvermember13410@example.test · +601110013410 · Preferred outlet: OPLUMO Outlet 15
LunchNew Joiner
Consent Status
Opted Out
Points Balance
1,815
Current loyalty balance
Lifetime Spend
RM 2,270
Across 37 visits
Total Visits
37
Since 2024-08-20
Average Order Value
RM 58
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
132d
2026-05-30
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,815 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-30 · OPLUMO Outlet 15
Outlet purchase
2026-05-18 · Member activity · RM 43.50
App session
2026-05-06 · OPLUMO Outlet 15
Points credited
2026-04-24 · Member activity · RM 49.30
Win-back campaign delivered
2026-04-12 · OPLUMO Outlet 15
Outlet purchase
2026-03-31 · Member activity · RM 55.10
Points credited
2026-03-19 · OPLUMO Outlet 15
Outlet purchase
2026-03-07 · Member activity · RM 60.90