Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Siti 13393
VM0013393Goldmember13393@example.test · +601110013393 · Preferred outlet: OPLUMO Outlet 15
FamilyDelivery
Consent Status
Opted Out
Points Balance
4,133
Current loyalty balance
Lifetime Spend
RM 5,166
Across 44 visits
Total Visits
44
Since 2024-05-03
Average Order Value
RM 96
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
115d
2026-06-16
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,133 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-16 · OPLUMO Outlet 15
Outlet purchase
2026-06-04 · Member activity · RM 72.00
App session
2026-05-23 · OPLUMO Outlet 15
Points credited
2026-05-11 · Member activity · RM 81.60
Win-back campaign delivered
2026-04-29 · OPLUMO Outlet 15
Outlet purchase
2026-04-17 · Member activity · RM 91.20
Points credited
2026-04-05 · OPLUMO Outlet 15
Outlet purchase
2026-03-24 · Member activity · RM 100.80