Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Arun 13372
VM0013372Silvermember13372@example.test · +601110013372 · Preferred outlet: OPLUMO Outlet 11
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,687
Current loyalty balance
Lifetime Spend
RM 2,109
Across 13 visits
Total Visits
13
Since 2026-03-06
Average Order Value
RM 134
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
1d
2026-10-08
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,687 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-08 · OPLUMO Outlet 11
Outlet purchase
2026-09-26 · Member activity · RM 100.50
App session
2026-09-14 · OPLUMO Outlet 11
Points credited
2026-09-02 · Member activity · RM 113.90
Win-back campaign delivered
2026-08-21 · OPLUMO Outlet 11
Outlet purchase
2026-08-09 · Member activity · RM 127.30
Points credited
2026-07-28 · OPLUMO Outlet 11
Outlet purchase
2026-07-16 · Member activity · RM 140.70