Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 13365
VM0013365Membermember13365@example.test · +601110013365 · Preferred outlet: OPLUMO Outlet 4
New JoinerHigh Value
Consent Status
Opted In
Points Balance
28
Current loyalty balance
Lifetime Spend
RM 35
Across 1 visits
Total Visits
1
Since 2026-08-17
Average Order Value
RM 44
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
35d
2026-09-04
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
28 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-04 · OPLUMO Outlet 4
Outlet purchase
2026-08-23 · Member activity · RM 33.00
App session
2026-08-11 · OPLUMO Outlet 4
Points credited
2026-07-30 · Member activity · RM 37.40
Win-back campaign delivered
2026-07-18 · OPLUMO Outlet 4
Outlet purchase
2026-07-06 · Member activity · RM 41.80
Points credited
2026-06-24 · OPLUMO Outlet 4
Outlet purchase
2026-06-12 · Member activity · RM 46.20