Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 13362
VM0013362Goldmember13362@example.test · +601110013362 · Preferred outlet: OPLUMO Outlet 1
LunchNew Joiner
Consent Status
Opted In
Points Balance
2,596
Current loyalty balance
Lifetime Spend
RM 3,246
Across 29 visits
Total Visits
29
Since 2024-12-02
Average Order Value
RM 93
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
172d
2026-04-20
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,596 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-20 · OPLUMO Outlet 1
Outlet purchase
2026-04-08 · Member activity · RM 69.75
App session
2026-03-27 · OPLUMO Outlet 1
Points credited
2026-03-15 · Member activity · RM 79.05
Win-back campaign delivered
2026-03-03 · OPLUMO Outlet 1
Outlet purchase
2026-02-19 · Member activity · RM 88.35
Points credited
2026-02-07 · OPLUMO Outlet 1
Outlet purchase
2026-01-26 · Member activity · RM 97.65