Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 13356
VM0013356Goldmember13356@example.test · +601110013356 · Preferred outlet: OPLUMO Outlet 12
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
3,856
Current loyalty balance
Lifetime Spend
RM 4,821
Across 31 visits
Total Visits
31
Since 2025-03-13
Average Order Value
RM 133
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
35d
2026-09-04
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,856 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-04 · OPLUMO Outlet 12
Outlet purchase
2026-08-23 · Member activity · RM 99.75
App session
2026-08-11 · OPLUMO Outlet 12
Points credited
2026-07-30 · Member activity · RM 113.05
Win-back campaign delivered
2026-07-18 · OPLUMO Outlet 12
Outlet purchase
2026-07-06 · Member activity · RM 126.35
Points credited
2026-06-24 · OPLUMO Outlet 12
Outlet purchase
2026-06-12 · Member activity · RM 139.65