Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 13354
VM0013354Membermember13354@example.test · +601110013354 · Preferred outlet: OPLUMO Outlet 10
LunchNew Joiner
Consent Status
Opted In
Points Balance
101
Current loyalty balance
Lifetime Spend
RM 126
Across 6 visits
Total Visits
6
Since 2026-06-24
Average Order Value
RM 26
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
17d
2026-09-22
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
101 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-22 · OPLUMO Outlet 10
Outlet purchase
2026-09-10 · Member activity · RM 19.50
App session
2026-08-29 · OPLUMO Outlet 10
Points credited
2026-08-17 · Member activity · RM 22.10
Win-back campaign delivered
2026-08-05 · OPLUMO Outlet 10
Outlet purchase
2026-07-24 · Member activity · RM 24.70
Points credited
2026-07-12 · OPLUMO Outlet 10
Outlet purchase
2026-06-30 · Member activity · RM 27.30