Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Arun 13348
VM0013348Membermember13348@example.test · +601110013348 · Preferred outlet: OPLUMO Outlet 4
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
112
Current loyalty balance
Lifetime Spend
RM 141
Across 2 visits
Total Visits
2
Since 2026-03-31
Average Order Value
RM 87
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
174d
2026-04-18
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
112 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-18 · OPLUMO Outlet 4
Outlet purchase
2026-04-06 · Member activity · RM 65.25
App session
2026-03-25 · OPLUMO Outlet 4
Points credited
2026-03-13 · Member activity · RM 73.95
Win-back campaign delivered
2026-03-01 · OPLUMO Outlet 4
Outlet purchase
2026-02-17 · Member activity · RM 82.65
Points credited
2026-02-05 · OPLUMO Outlet 4
Outlet purchase
2026-01-24 · Member activity · RM 91.35